Refund policy

Return & Refund Policy

Thank you for shopping with us. We want you to have a great shopping experience. Please read our Return & Refund Policy carefully.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or your order number is required.

Non-Returnable Items

The following items cannot be returned:

  • Used or damaged items caused by the customer.

  • Items returned without original packaging.

  • Personalized or customized products (if applicable).

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or a video of the product and packaging. We will review your request and offer a replacement or refund if approved.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method or through another agreed method within 5–10 business days.

Shipping Costs

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us through our Contact Us page or customer support email.